FieldPulse Launches Maverick, the AI Assistant Built for Field Service Teams
Built Into FieldPulse and Included in the Base Subscription, Maverick Helps Owners and Office Teams Book Jobs on the
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Built Into FieldPulse and Included in the Base Subscription, Maverick Helps Owners and Office Teams Book Jobs on the Call, Pull Up Any Record in Seconds, and Get Custom Reports Just by Asking
DALLAS, TX / ACCESS Newswire / October 15, 2026 / FieldPulse, a leader in field service management software, today introduced FieldPulse Maverick, an AI assistant built for business owners and back-office teams. By leveraging the business’s live data, Maverick delivers unprecedented visibility and control over business operations and office functions. Field service teams can now find information, draft jobs and estimates, pull performance reports and more from a simple conversation with Maverick.
“Our mission is to build a platform that makes it easier for field service teams to reach their goals, so we built Maverick to be immediately valuable and easy to use from day one,” said Gabriel Pinchev, CEO of FieldPulse. “Maverick is a helping hand that already knows the business, delivers real-time insights, and handles routine tasks. Owners get the visibility to make better decisions, and their teams get more time to focus on customers. And we’re just getting started. We’re shipping new Maverick functionality every day, so it gets more useful every time our customers log in.”
Built natively within the FieldPulse platform, Maverick works directly from the information within a company’s FieldPulse account. This access gives business leaders visibility across the entire business in seconds and helps office teams save time on day-to-day responsibilities. By reducing the manual steps behind everyday tasks, it gives teams more capacity to take on work as the business grows.
“Our AI started by getting jobs on the board,” said Evan Rallis, Product Lead, Emerging Tech at FieldPulse, who heads the team behind the company’s AI products. “Maverick handles what comes after: the reports, the updates, the work that keeps a business running. Reports that used to mean exporting spreadsheets now take one question. Updates that took a dozen clicks now take one sentence. Anyone on the team can use it from day one, and nothing changes in the account until a person approves it.”
For business owners, Maverick:
- Builds reports on request: Answers questions about revenue, job performance, or unpaid invoices with numbers, tables, or charts.
- Sends a daily briefing: Delivers The Daily Pulse, an automated morning email with yesterday’s revenue, completed jobs, and custom reports they want to follow.
- Tracks who changed what: Shows who updated a record, what it looked like before, and when the change happened.
For back-office teams, Maverick:
- Turns PDFs and call notes into records: Reviews attachments and typed or dictated intake notes to stage customer records, jobs, and estimates priced from the company’s Item List, ready for the team to review and approve.
- Helps book jobs on the call: Checks technician availability and matches skills to the work so teams can confirm an arrival window while the customer is still on the line.
- Finds records without digging: Pulls up a customer’s history or outstanding invoices and links directly to the record.
- Handles the work after the job is won: Drafts purchase orders, builds material lists, tracks equipment assets, and sets up service plans.
Maverick joins Operator AI and Chat AI in FieldPulse’s growing set of AI tools. It works alongside a full suite of features that support both sides of the business, from ClearPath, a focused mobile view for technicians in the field, to scheduling, invoicing, and reporting in the office. Together, they give field service businesses a single platform for everything from the first call to the final invoice.
Beta users have already put Maverick to work in their offices. “Now that I’ve seen what [Maverick] can do, why would I not use this? It’d be crazy not to,” said Misty B., customer service representative at Trusted Toolbox.
Maverick is available today to all FieldPulse customers as part of the base subscription, with no per-user fees or message limits. To see how FieldPulse and Maverick could work for your business, book a demo with the FieldPulse team.
About FieldPulse
FieldPulse is a leading AI-enabled field service management platform built for growing teams. From CRM and job management to payments, inventory, and customer communication, FieldPulse helps field service businesses run smoothly and grow confidently. Trusted by more than 10,000 service professionals nationwide and rated 4.8/5 across 2,500+ reviews, FieldPulse makes it easy to stay organized and deliver world-class service.
For more information about FieldPulse, visit www.fieldpulse.com.
Media Contact
Meredith Thomas
FieldPulse Marketing
press@fieldpulse.com
SOURCE: FieldPulse
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